Frequently Asked Questions

Popular searches: Workstation, Charging, Weather, Carousels.

Finance

Why do I have to enter my information to get a quote?

You don’t have to enter anything more than an email or a phone number for a representative to contact you with a price. You can also call us at (267) 419-8496 x1 for pricing during business hours.

Why don’t you show prices?

We build to order so our pricing changes from time to time; however, our starting prices are in the $2,000 range. The reasons we don’t have our direct pricing are:

  1. We work with dealers who sell our units at their negotiated price with customers 
  2. We sit on many contracts of which we provide contract pricing.

Are there grants available for the purchase of Sunbolt units?

Many companies purchase our solar charging units using grant awards, federal funding, sponsor or donor funding opportunities. You can find them online or your Sunbolt representative may be aware of opportunities for you. In addition, we periodically update our blog as we become aware of grant opportunities.

Do you provide financing options?

Yes. We use TimePayment for financing. Please speak with your Sunbolt representative.

Are there any Federal or State tax advantages?

Congress extended the Investment Tax Credit at a rate of 26% into 2021-2022 to boost investment in renewable energy. Please consult with your tax advisor to determine if you qualify for this tax credit.

Battery

What outlets do the solar charging stations have?

CampusXL: (6) 120V GFCI-Protected Outlets; (12) USB Outlets, Including USB-C Fast Charging Outlets

Momentum: (6) 120V GFCI-Protected Outlets; (12) USB Outlets, Including USB-C Fast Charging Outlets

Velocity: (6) 120V GFCI-Protected Outlets; (12) USB Outlets, Including USB-C Fast Charging Outlets

Dash: (8) USB Outlets, Including USB-C Fast Charging Outlets

Sprint: (8) USB Outlets, Including USB-C Fast Charging Outlets

How quickly can a device charge?

Sunbolt charging stations can charge a smartphone at the same rate as a typical 120V AC outlet.

How many devices can a solar charging unit charge?

With a full battery and depending on the model, it can charge between 50-150 smartphones with battery capacity in the 10-100% range per day.

How long will the battery capacity last for each unit?

The duration that a battery will continue to provide available power to charge devices is a function of battery capacity, daily usage (mobile device charging), and solar energy generation, which is affected by the installation location (city) and time of year. There are more daylight hours in the summer than winter and differing levels of solar irradiance around the country. Generally speaking, our systems are designed to provide 2-3 Days of Autonomy during periods of bad weather.

How easy are batteries to replace?

Batteries are simple to replace by qualified electricians or maintenance staff trained in safe handling practices in electrical systems.

How much is it to replace the battery?

Our products utilize a range of different battery chemistries (Sealed Lead Acid and Lithium Iron Phosphate), construction (AGM and GEL), sizes and capacities. Most batteries can be purchased locally or online, avoiding excessive shipping charges if you order them from Sunbolt. If you’d like a specific price or to have Sunbolt source a new battery, please speak to your Sunbolt representative.

Charging

What outlets do the solar charging stations have?

CampusXL: (6) 120V GFCI-Protected Outlets; (12) USB Outlets, Including USB-C Fast Charging Outlets

Momentum: (6) 120V GFCI-Protected Outlets; (12) USB Outlets, Including USB-C Fast Charging Outlets

Velocity: (6) 120V GFCI-Protected Outlets; (12) USB Outlets, Including USB-C Fast Charging Outlets

Dash: (8) USB Outlets, Including USB-C Fast Charging Outlets

Sprint: (8) USB Outlets, Including USB-C Fast Charging Outlets

Can the solar charging units still charge devices when it’s not sunny?

Yes. Even with minimal sunlight available, the solar panels convert that energy into usable electric power which is then stored in the battery. Depending on how often the unit is used, it will hold a charge for multiple overcast days.

How quickly can a device charge?

Sunbolt charging stations can charge a smartphone at the same rate as a typical 120V AC outlet.

How long does a charge last without sun?

There are a number of factors that affect the “autonomy” of a charging station. Some factors include battery capacity, type of unit, time of year, and daily usage. Typically, on a full charge, our products will survive overcast weather for 2-3 days before the battery capacity will be depleted. Please speak to your Sunbolt representative if you would like more information.

Do the Solar Workstations charge laptops?

Yes. The Solar Workstations are fully equipped to charge laptops.

Do the Solar Carousels charge laptops?

The Solar Carousels have a 60W USB-C charging port that will charge some laptops that utilize USB-C charging cords, and in which the power requirements are not in excess of 60W.

Does the Solar Carousel come with a typical electrical outlet (120V)?

The Solar Carousel does not come with a standard 2-3 prong outlet (We do have the 120V on the Solar Workstations). The Solar Carousels have USB and USB-C Fast Charging Outlets.

How many hours of sun exposure does it need for a full charge?

6 of direct sunlight

Solar Carousels

How quickly can a device charge?

Sunbolt charging stations can charge a smartphone at the same rate as a typical 120V AC outlet.

How many devices can a solar charging unit charge?

With a full battery and depending on the model, it can charge between 50-150 smartphones with battery capacity in the 10-100% range per day.

Are your products ADA Accessible?

Yes. Sunbolt products are available in fully ADA accessible configurations.

How long will the battery capacity last for each unit?

The duration that a battery will continue to provide available power to charge devices is a function of battery capacity, daily usage (mobile device charging), and solar energy generation, which is affected by the installation location (city) and time of year. There are more daylight hours in the summer than winter and differing levels of solar irradiance around the country. Generally speaking, our systems are designed to provide 2-3 Days of Autonomy during periods of bad weather.

Do all units come with Solar Panels?

Our workstation, stand-up and solar carousel lines all come with solar panels. We offer companion tables that do not come with solar panels for the Momentum and Velocity Workstations, and the Pavilion and Marquee Carousels.

What kind of cleaning solution needs to be used?

To clean or remove dirt and debris, use a mild solution of soap and water. Mild off-the-shelf cleaners (Simple Green, Citrus cleaner) may be used as an option. Use a rag or medium bristle brush.  Please speak to your Sunbolt representative for additional maintenance information. Full instructions are provided in the manual sent with your purchase.

How often do the solar panels need to be cleaned?

Depending on local conditions, periodically inspect and clean the surface of the solar modules with water and a soft cloth or sponge when the surface becomes dirty and rain water is insufficient to remove dirt/debris. Please speak to your Sunbolt representative for additional maintenance information. Full instructions are provided in the manual sent with your purchase.

Are Sunbolt’s products made in the USA?

We assemble all of our units in the United States. The components used in our products are sourced from a combination of US and imported manufacturers.

Do you use sustainable products?

Yes, we use sustainable products including steel which is recyclable, wood which is recyclable and biodegradable, and recycled plastic lumber.

Does the charge controller track usage data?

Most of our products include standard or optional Bluetooth or wireless-enabled capabilities to report current charging state and cumulative charging data. Please speak with your Sunbolt representative for more information.

Is there WiFi capability built into the unit?

All of our products can include an optional circuit and waterproof enclosure to add a (wireless) hotspot. Customers must purchase their own device(s) to be used for this option.

Do you provide custom modifications to your products?

We consider custom modifications on a case-by-case basis.

Can we adjust the parasol on the Solar Carousels to tilt a certain way?

The canopy on the Solar Carousels are fixed.

How long does a charge last without sun?

There are a number of factors that affect the “autonomy” of a charging station. Some factors include battery capacity, type of unit, time of year, and daily usage. Typically, on a full charge, our products will survive overcast weather for 2-3 days before the battery capacity will be depleted. Please speak to your Sunbolt representative if you would like more information.

Do the Solar Carousels charge laptops?

The Solar Carousels have a 60W USB-C charging port that will charge some laptops that utilize USB-C charging cords, and in which the power requirements are not in excess of 60W.

Does the Solar Carousel come with a typical electrical outlet (120V)?

The Solar Carousel does not come with a standard 2-3 prong outlet (We do have the 120V on the Solar Workstations). The Solar Carousels have USB and USB-C Fast Charging Outlets.

How many hours of sun exposure does it need for a full charge?

6 of direct sunlight

How do I secure the unit to a gravel surface?

Footers can easily be installed using 12″ sonotubes at all mounting locations. https://www.sonotube.com/sonotubeconcreteforms.aspx

What type of anchors are required to secure the units?

We recommend Hilti KWIK HUS (or comparable) screw anchors for concrete and masonry, and helical anchors for other surfaces.

Can we anchor the Solar Workstations or Carousels?

The Solar Workstations can be anchored; however, it is not necessary to do so. The Solar Carousels and Solar Stand-up units need to be secured to the site.

How can I choose the ideal location for the unit?

The ideal conditions for the site pad should consider the following:

  1. The site surface should be high-quality permeable, or impermeable hardscape.
  2. Slope is maximum 2°. 
  3. If the slope is greater than 2°, possible site leveling measures should be discussed.
  4. The ideal site will have unobstructed solar access with southern orientation.
  5. The site should be free from substantial shade from 9am to 3pm.

Do we have to assemble the units?

The Solar Workstations and Solar Stand-ups are delivered fully assembled. When shipped overseas, Solar Workstations may be shipped with the solar canopy unassembled from the supporting mast. The Solar Carousel line requires assembly.

Can the Solar Workstation or Carousels go on the grass long term?

Yes, if the facilities or grounds team feels comfortable placing the units directly on grass.

How many people are needed to install the Solar Carousels?

Two people for the Pavilion and Marquee models

How many hours does it take to install the Solar Carousels?

2-4 hours

Who handles installation of the solar charging units?

Typically, the customer handles installation using a facilities department representative or a contractor. If the customer does not have the resources, Sunbolt can handle installation. Please speak with your Sunbolt representative.

Do the Solar Carousels need to be assembled?

Yes, the Solar Carousels require assembly which typically takes 2-4 hours per unit.

Is there a recommended minimum or standard size if I need to add a concrete foundation?

The specifications for each of our products includes dimensions for the footprint of the table and seating. These dimensions should be the minimum size of a site pad. In addition, consideration should be given to wheelchair access to the side of the product that provides ADA accessibility.

A typical sidewalk depth 4”-6” concrete pad should suffice; however, the specific site conditions of the underlying soil and local code requirements of the Authority Having Jurisdiction (AHJ) will dictate the necessary specs.

What is the snow-load capacity on the solar canopy?

Our solar canopies will sustain a significant amount of snow loading. If heavy accumulated snow persists for many days, it is recommended that the snow be cleared properly.

We have observed that much snow will simply slide off the “slippery” panels or through the perforations. Although there will be some PV absorption by the solar panels during a snowstorm, any significant accumulating snow can easily be swept off the panels with a broom.

What is the best way to clear the solar panels of snow?

Most of the snow slides off the “slippery” panels or through the perforations in the parasol. Any significant accumulating snow can easily be swept off the panels with a broom. (Please do not use any abrasive brooms or rakes as they could damage the solar panels.)

If the solar panels are covered in snow, will it still charge?

Although there will be some PV absorption by the solar panels during a snowstorm, any significant accumulating snow can easily be swept off the panels with a broom.

How do the Solar Carousels stand up to snowy conditions?

The Solar Carousels, as with all of our units, are able to withstand snowy conditions. A light dusting of snow has little impact on solar charging. Heavier snow reduces but does not completely eliminate solar charging. Most of the snow slides off the panels or through the perforations in the parasol. Any significant accumulating snow can easily be swept off the panels with a broom.

What brand of solar panels do you use?

Various solar panel manufacturers are used based on product availability and market conditions.

What kind of security hardware do you use?

We use security hardware on all parts that are exposed on our solar units. Tables and benches can be anchored to the site.

Can we add a logo?

Yes, you can add a logo to all of our solar units for an additional cost.

Can I get a color sample mailed to me?

Yes. We can send samples.

Can we choose a custom color for the Solar Workstations & Solar Carousels?

Yes. If you know the color you’d like, please send the number to your Sunbolt representative to check if we have it. Some premium colors may incur an additional cost.

Can I choose more than one color for a Solar Carousel?

Yes, you can choose multiple standard colors at no additional charge.

Can I choose a color for a Solar Carousel?

Yes. Please contact your Sunbolt representative for the color chart.

Solar Stand-ups

How quickly can a device charge?

Sunbolt charging stations can charge a smartphone at the same rate as a typical 120V AC outlet.

How many devices can a solar charging unit charge?

With a full battery and depending on the model, it can charge between 50-150 smartphones with battery capacity in the 10-100% range per day.

Are your products ADA Accessible?

Yes. Sunbolt products are available in fully ADA accessible configurations.

How long will the battery capacity last for each unit?

The duration that a battery will continue to provide available power to charge devices is a function of battery capacity, daily usage (mobile device charging), and solar energy generation, which is affected by the installation location (city) and time of year. There are more daylight hours in the summer than winter and differing levels of solar irradiance around the country. Generally speaking, our systems are designed to provide 2-3 Days of Autonomy during periods of bad weather.

Do all units come with Solar Panels?

Our workstation, stand-up and solar carousel lines all come with solar panels. We offer companion tables that do not come with solar panels for the Momentum and Velocity Workstations, and the Pavilion and Marquee Carousels.

What kind of cleaning solution needs to be used?

To clean or remove dirt and debris, use a mild solution of soap and water. Mild off-the-shelf cleaners (Simple Green, Citrus cleaner) may be used as an option. Use a rag or medium bristle brush.  Please speak to your Sunbolt representative for additional maintenance information. Full instructions are provided in the manual sent with your purchase.

How often do the solar panels need to be cleaned?

Depending on local conditions, periodically inspect and clean the surface of the solar modules with water and a soft cloth or sponge when the surface becomes dirty and rain water is insufficient to remove dirt/debris. Please speak to your Sunbolt representative for additional maintenance information. Full instructions are provided in the manual sent with your purchase.

Are Sunbolt’s products made in the USA?

We assemble all of our units in the United States. The components used in our products are sourced from a combination of US and imported manufacturers.

Do you use sustainable products?

Yes, we use sustainable products including steel which is recyclable, wood which is recyclable and biodegradable, and recycled plastic lumber.

Does the charge controller track usage data?

Most of our products include standard or optional Bluetooth or wireless-enabled capabilities to report current charging state and cumulative charging data. Please speak with your Sunbolt representative for more information.

Is there WiFi capability built into the unit?

All of our products can include an optional circuit and waterproof enclosure to add a (wireless) hotspot. Customers must purchase their own device(s) to be used for this option.

Do you provide custom modifications to your products?

We consider custom modifications on a case-by-case basis.

What is the total weight for the Sprint?

75 lbs. (including electrical components)

What is the total weight for the Dash?

425 lbs (including electrical components)

How long does a charge last without sun?

There are a number of factors that affect the “autonomy” of a charging station. Some factors include battery capacity, type of unit, time of year, and daily usage. Typically, on a full charge, our products will survive overcast weather for 2-3 days before the battery capacity will be depleted. Please speak to your Sunbolt representative if you would like more information.

How many hours of sun exposure does it need for a full charge?

6 of direct sunlight

How do I secure the unit to a gravel surface?

Footers can easily be installed using 12″ sonotubes at all mounting locations. https://www.sonotube.com/sonotubeconcreteforms.aspx

What type of anchors are required to secure the units?

We recommend Hilti KWIK HUS (or comparable) screw anchors for concrete and masonry, and helical anchors for other surfaces.

How can I choose the ideal location for the unit?

The ideal conditions for the site pad should consider the following:

  1. The site surface should be high-quality permeable, or impermeable hardscape.
  2. Slope is maximum 2°. 
  3. If the slope is greater than 2°, possible site leveling measures should be discussed.
  4. The ideal site will have unobstructed solar access with southern orientation.
  5. The site should be free from substantial shade from 9am to 3pm.

Do we have to assemble the units?

The Solar Workstations and Solar Stand-ups are delivered fully assembled. When shipped overseas, Solar Workstations may be shipped with the solar canopy unassembled from the supporting mast. The Solar Carousel line requires assembly.

How many people are needed to install the Solar Stand-ups?

Two people for the Dash or the Sprint

How many hours does it take to install the Solar Stand-ups?

1-2 hours

Who handles installation of the solar charging units?

Typically, the customer handles installation using a facilities department representative or a contractor. If the customer does not have the resources, Sunbolt can handle installation. Please speak with your Sunbolt representative.

Do the Solar Charging Stand-ups need to be assembled?

No. The Sprint and the Dash are delivered fully assembled.

What is the snow-load capacity on the solar canopy?

Our solar canopies will sustain a significant amount of snow loading. If heavy accumulated snow persists for many days, it is recommended that the snow be cleared properly.

We have observed that much snow will simply slide off the “slippery” panels or through the perforations. Although there will be some PV absorption by the solar panels during a snowstorm, any significant accumulating snow can easily be swept off the panels with a broom.

What is the best way to clear the solar panels of snow?

Most of the snow slides off the “slippery” panels or through the perforations in the parasol. Any significant accumulating snow can easily be swept off the panels with a broom. (Please do not use any abrasive brooms or rakes as they could damage the solar panels.)

If the solar panels are covered in snow, will it still charge?

Although there will be some PV absorption by the solar panels during a snowstorm, any significant accumulating snow can easily be swept off the panels with a broom.

How do the Solar Stand-ups stand up to snowy conditions?

The Solar Stand-ups, as with all of our units, are able to withstand snowy conditions. A light dusting of snow has little impact on solar charging. Heavier snow reduces but does not completely eliminate solar charging. All of our solar canopies are slightly tilted so much snow will slide or melt away. Any significant accumulating snow can easily be swept off the panels with a broom.

What brand of solar panels do you use?

Various solar panel manufacturers are used based on product availability and market conditions.

What kind of security hardware do you use?

We use security hardware on all parts that are exposed on our solar units. Tables and benches can be anchored to the site.

Can we add a logo?

Yes, you can add a logo to all of our solar units for an additional cost.

Can I get a color sample mailed to me?

Yes. We can send samples.

Can I choose a color for a Solar Stand-up Charging Station (Dash, Sprint)?

Not at this time. The Dash is Argento 305 and the Sprint is a Black powder coat.

Solar Workstations

How quickly can a device charge?

Sunbolt charging stations can charge a smartphone at the same rate as a typical 120V AC outlet.

How many devices can a solar charging unit charge?

With a full battery and depending on the model, it can charge between 50-150 smartphones with battery capacity in the 10-100% range per day.

Are your products ADA Accessible?

Yes. Sunbolt products are available in fully ADA accessible configurations.

How long will the battery capacity last for each unit?

The duration that a battery will continue to provide available power to charge devices is a function of battery capacity, daily usage (mobile device charging), and solar energy generation, which is affected by the installation location (city) and time of year. There are more daylight hours in the summer than winter and differing levels of solar irradiance around the country. Generally speaking, our systems are designed to provide 2-3 Days of Autonomy during periods of bad weather.

Do all units come with Solar Panels?

Our workstation, stand-up and solar carousel lines all come with solar panels. We offer companion tables that do not come with solar panels for the Momentum and Velocity Workstations, and the Pavilion and Marquee Carousels.

What is the maintenance for the Ipe Wood on the CampusXL Solar Workstation?

Ipe wood requires periodic oiling. The frequency is dictated by the local climate, but once or twice a year should maintain the wood’s original color. Sunbolt provides oil for the 1st year.

What is the maintenance for the concrete on the Momentum Solar Workstation?

To clean or remove dirt and debris use a mild solution of soap and water. Mild off-the-shelf cleaners (Simple Green, Citrus cleaner) may be used as an option. Use a rag or medium bristle brush.

What kind of cleaning solution needs to be used?

To clean or remove dirt and debris, use a mild solution of soap and water. Mild off-the-shelf cleaners (Simple Green, Citrus cleaner) may be used as an option. Use a rag or medium bristle brush.  Please speak to your Sunbolt representative for additional maintenance information. Full instructions are provided in the manual sent with your purchase.

How often do the solar panels need to be cleaned?

Depending on local conditions, periodically inspect and clean the surface of the solar modules with water and a soft cloth or sponge when the surface becomes dirty and rain water is insufficient to remove dirt/debris. Please speak to your Sunbolt representative for additional maintenance information. Full instructions are provided in the manual sent with your purchase.

Are Sunbolt’s products made in the USA?

We assemble all of our units in the United States. The components used in our products are sourced from a combination of US and imported manufacturers.

Do you use sustainable products?

Yes, we use sustainable products including steel which is recyclable, wood which is recyclable and biodegradable, and recycled plastic lumber.

Which of the units have recycled plastic lumber materials?

The Velocity Solar Workstation is offered with gray recycled plastic lumber. You can choose recycled plastic lumber for the CampusXL instead of its standard which is Ipe Wood. Recycled plastic lumber is not recommended on the Momentum as it affects the wind load rating.

Can we get recycled plastic lumber for the CampusXL instead of Ipe wood?

Yes. Please inform your Sunbolt representative if you would prefer the recycled plastic lumber. This option is not recommended for the Momentum Solar Workstation.

What materials is the CampusXL constructed with?

The CampusXL Solar Workstation is constructed with structural steel, which is powder-coated in your choice of color. The table and bench tops are made from Ipe wood or, optionally, gray recycled plastic lumber at no additional cost.

Does the charge controller track usage data?

Most of our products include standard or optional Bluetooth or wireless-enabled capabilities to report current charging state and cumulative charging data. Please speak with your Sunbolt representative for more information.

Is there WiFi capability built into the unit?

All of our products can include an optional circuit and waterproof enclosure to add a (wireless) hotspot. Customers must purchase their own device(s) to be used for this option.

Do you provide custom modifications to your products?

We consider custom modifications on a case-by-case basis.

What is the total weight for the Velocity?

1,500 lbs (additional 275+lbs per bench)

What is the total weight for Momentum?

1,813 lbs. (additional 400+lbs per bench)

What is the total weight for CampusXL?

1,450 lbs. (including electrical components and concrete ballast block)

Where can we see a unit in person?

The map on our homepage showcases many of our installation locations. You can also reach out to a Sunbolt representative for local installation locations.

Can we adjust the canopy on the Solar Workstations to tilt a certain way?

The CampusXL, Momentum and Velocity Solar Workstations are fixed at 7° southern or eastern facing.

How long does a charge last without sun?

There are a number of factors that affect the “autonomy” of a charging station. Some factors include battery capacity, type of unit, time of year, and daily usage. Typically, on a full charge, our products will survive overcast weather for 2-3 days before the battery capacity will be depleted. Please speak to your Sunbolt representative if you would like more information.

Do the Solar Workstations charge laptops?

Yes. The Solar Workstations are fully equipped to charge laptops.

How many hours of sun exposure does it need for a full charge?

6 of direct sunlight

How do I secure the unit to a gravel surface?

Footers can easily be installed using 12″ sonotubes at all mounting locations. https://www.sonotube.com/sonotubeconcreteforms.aspx

What type of anchors are required to secure the units?

We recommend Hilti KWIK HUS (or comparable) screw anchors for concrete and masonry, and helical anchors for other surfaces.

Can we anchor the Solar Workstations or Carousels?

The Solar Workstations can be anchored; however, it is not necessary to do so. The Solar Carousels and Solar Stand-up units need to be secured to the site.

How can I choose the ideal location for the unit?

The ideal conditions for the site pad should consider the following:

  1. The site surface should be high-quality permeable, or impermeable hardscape.
  2. Slope is maximum 2°. 
  3. If the slope is greater than 2°, possible site leveling measures should be discussed.
  4. The ideal site will have unobstructed solar access with southern orientation.
  5. The site should be free from substantial shade from 9am to 3pm.

Do we have to assemble the units?

The Solar Workstations and Solar Stand-ups are delivered fully assembled. When shipped overseas, Solar Workstations may be shipped with the solar canopy unassembled from the supporting mast. The Solar Carousel line requires assembly.

What equipment is needed to unload the Solar Workstations?

The Solar Workstations come fully assembled. A forklift, forklift extensions and pallet jack are required to unload it.

Can the Solar Workstation or Carousels go on the grass long term?

Yes, if the facilities or grounds team feels comfortable placing the units directly on grass.

How many people are needed to install the Solar Workstations?

Two people for the CampusXL, Momentum, or Velocity.

How many hours does it take to install the Solar Workstations?

1-2 hours

Who handles installation of the solar charging units?

Typically, the customer handles installation using a facilities department representative or a contractor. If the customer does not have the resources, Sunbolt can handle installation. Please speak with your Sunbolt representative.

Do the Solar Workstations need to be assembled?

No. Solar Workstations are delivered fully assembled.

Is there a recommended minimum or standard size if I need to add a concrete foundation?

The specifications for each of our products includes dimensions for the footprint of the table and seating. These dimensions should be the minimum size of a site pad. In addition, consideration should be given to wheelchair access to the side of the product that provides ADA accessibility.

A typical sidewalk depth 4”-6” concrete pad should suffice; however, the specific site conditions of the underlying soil and local code requirements of the Authority Having Jurisdiction (AHJ) will dictate the necessary specs.

What is the snow-load capacity on the solar canopy?

Our solar canopies will sustain a significant amount of snow loading. If heavy accumulated snow persists for many days, it is recommended that the snow be cleared properly.

We have observed that much snow will simply slide off the “slippery” panels or through the perforations. Although there will be some PV absorption by the solar panels during a snowstorm, any significant accumulating snow can easily be swept off the panels with a broom.

What is the best way to clear the solar panels of snow?

Most of the snow slides off the “slippery” panels or through the perforations in the parasol. Any significant accumulating snow can easily be swept off the panels with a broom. (Please do not use any abrasive brooms or rakes as they could damage the solar panels.)

If the solar panels are covered in snow, will it still charge?

Although there will be some PV absorption by the solar panels during a snowstorm, any significant accumulating snow can easily be swept off the panels with a broom.

How do the Solar Workstations stand up to snowy conditions?

The Solar Workstations, as with all of our units, are able to withstand snowy conditions. A light dusting of snow has little impact on solar charging. Heavier snow reduces but does not completely eliminate solar charging. All of our solar canopies are slightly tilted so much snow will slide or melt away. Any significant accumulating snow can easily be swept off the panels with a broom.

What brand of solar panels do you use?

Various solar panel manufacturers are used based on product availability and market conditions.

What kind of security hardware do you use?

We use security hardware on all parts that are exposed on our solar units. Tables and benches can be anchored to the site.

Can we add a logo?

Yes, you can add a logo to all of our solar units for an additional cost.

Can I get a color sample mailed to me?

Yes. We can send samples.

Can we choose a custom color for the Solar Workstations & Solar Carousels?

Yes. If you know the color you’d like, please send the number to your Sunbolt representative to check if we have it. Some premium colors may incur an additional cost.

Can I choose more than one color for a Solar Workstation (CampusXL, Momentum, Velocity)?

One standard color is included in the price. If you choose to customize the workstation in two or more colors, there is an additional charge per unit for each additional color.

Can I choose a color for the Solar Workstations (CampusXL, Momentum, Velocity)?

Yes. You can choose a powder coat color. Please contact your Sunbolt representative for the color chart.

General

How do Sunbolt Solar Charging Stations collect solar energy and turn it into usable energy?

Sunbolt uses industry-standard, commercial quality photo-voltaic (PV) panels. These panels capture the sun’s energy in the form of photons which are then converted by individual silicon solar cells into direct current photo-voltaic (PV) power at varying voltages. The charge controller, inverter, and battery bank housed within the table structure process and condition the power to feed multiple power outlets. The sun’s energy is stored in the battery and supplies a continual feed of power captured from the sun for whenever needed.

Is the wood and/or steel environmentally friendly?

Yes, the wood and steel are sustainable and environmentally-friendly.

Are Sunbolt’s products made in the USA?

We assemble all of our units in the United States. The components used in our products are sourced from a combination of US and imported manufacturers.

Where can we see a unit in person?

The map on our homepage showcases many of our installation locations. You can also reach out to a Sunbolt representative for local installation locations.

Is there a customer we can speak with for a reference?

We provide references upon request.

Accessibility (ADA)

Are your products ADA Accessible?

Yes. Sunbolt products are available in fully ADA accessible configurations.

Canopy

Do all units come with Solar Panels?

Our workstation, stand-up and solar carousel lines all come with solar panels. We offer companion tables that do not come with solar panels for the Momentum and Velocity Workstations, and the Pavilion and Marquee Carousels.

What kind of cleaning solution needs to be used?

To clean or remove dirt and debris, use a mild solution of soap and water. Mild off-the-shelf cleaners (Simple Green, Citrus cleaner) may be used as an option. Use a rag or medium bristle brush.  Please speak to your Sunbolt representative for additional maintenance information. Full instructions are provided in the manual sent with your purchase.

How often do the solar panels need to be cleaned?

Depending on local conditions, periodically inspect and clean the surface of the solar modules with water and a soft cloth or sponge when the surface becomes dirty and rain water is insufficient to remove dirt/debris. Please speak to your Sunbolt representative for additional maintenance information. Full instructions are provided in the manual sent with your purchase.

Can we adjust the canopy on the Solar Workstations to tilt a certain way?

The CampusXL, Momentum and Velocity Solar Workstations are fixed at 7° southern or eastern facing.

Can we adjust the parasol on the Solar Carousels to tilt a certain way?

The canopy on the Solar Carousels are fixed.

What is the snow-load capacity on the solar canopy?

Our solar canopies will sustain a significant amount of snow loading. If heavy accumulated snow persists for many days, it is recommended that the snow be cleared properly.

We have observed that much snow will simply slide off the “slippery” panels or through the perforations. Although there will be some PV absorption by the solar panels during a snowstorm, any significant accumulating snow can easily be swept off the panels with a broom.

What brand of solar panels do you use?

Various solar panel manufacturers are used based on product availability and market conditions.

Maintenance

What is the maintenance for the Ipe Wood on the CampusXL Solar Workstation?

Ipe wood requires periodic oiling. The frequency is dictated by the local climate, but once or twice a year should maintain the wood’s original color. Sunbolt provides oil for the 1st year.

What is the maintenance for the concrete on the Momentum Solar Workstation?

To clean or remove dirt and debris use a mild solution of soap and water. Mild off-the-shelf cleaners (Simple Green, Citrus cleaner) may be used as an option. Use a rag or medium bristle brush.

What kind of cleaning solution needs to be used?

To clean or remove dirt and debris, use a mild solution of soap and water. Mild off-the-shelf cleaners (Simple Green, Citrus cleaner) may be used as an option. Use a rag or medium bristle brush.  Please speak to your Sunbolt representative for additional maintenance information. Full instructions are provided in the manual sent with your purchase.

How often do the solar panels need to be cleaned?

Depending on local conditions, periodically inspect and clean the surface of the solar modules with water and a soft cloth or sponge when the surface becomes dirty and rain water is insufficient to remove dirt/debris. Please speak to your Sunbolt representative for additional maintenance information. Full instructions are provided in the manual sent with your purchase.

Structure & Finish

Is the wood and/or steel environmentally friendly?

Yes, the wood and steel are sustainable and environmentally-friendly.

Do you use sustainable products?

Yes, we use sustainable products including steel which is recyclable, wood which is recyclable and biodegradable, and recycled plastic lumber.

Which of the units have recycled plastic lumber materials?

The Velocity Solar Workstation is offered with gray recycled plastic lumber. You can choose recycled plastic lumber for the CampusXL instead of its standard which is Ipe Wood. Recycled plastic lumber is not recommended on the Momentum as it affects the wind load rating.

Can we get recycled plastic lumber for the CampusXL instead of Ipe wood?

Yes. Please inform your Sunbolt representative if you would prefer the recycled plastic lumber. This option is not recommended for the Momentum Solar Workstation.

What materials is the CampusXL constructed with?

The CampusXL Solar Workstation is constructed with structural steel, which is powder-coated in your choice of color. The table and bench tops are made from Ipe wood or, optionally, gray recycled plastic lumber at no additional cost.

Pricing

How much do the units cost?

Our solar charging units are made to order and come in a variety of options. Please contact us for our current price list.

Installation

How do I secure the unit to a gravel surface?

Footers can easily be installed using 12″ sonotubes at all mounting locations. https://www.sonotube.com/sonotubeconcreteforms.aspx

What type of anchors are required to secure the units?

We recommend Hilti KWIK HUS (or comparable) screw anchors for concrete and masonry, and helical anchors for other surfaces.

Can we anchor the Solar Workstations or Carousels?

The Solar Workstations can be anchored; however, it is not necessary to do so. The Solar Carousels and Solar Stand-up units need to be secured to the site.

How can I choose the ideal location for the unit?

The ideal conditions for the site pad should consider the following:

  1. The site surface should be high-quality permeable, or impermeable hardscape.
  2. Slope is maximum 2°. 
  3. If the slope is greater than 2°, possible site leveling measures should be discussed.
  4. The ideal site will have unobstructed solar access with southern orientation.
  5. The site should be free from substantial shade from 9am to 3pm.

Do we have to assemble the units?

The Solar Workstations and Solar Stand-ups are delivered fully assembled. When shipped overseas, Solar Workstations may be shipped with the solar canopy unassembled from the supporting mast. The Solar Carousel line requires assembly.

What equipment is needed to unload the Solar Workstations?

The Solar Workstations come fully assembled. A forklift, forklift extensions and pallet jack are required to unload it.

Can the Solar Workstation or Carousels go on the grass long term?

Yes, if the facilities or grounds team feels comfortable placing the units directly on grass.

How many people are needed to install the Solar Workstations?

Two people for the CampusXL, Momentum, or Velocity.

How many people are needed to install the Solar Stand-ups?

Two people for the Dash or the Sprint

How many people are needed to install the Solar Carousels?

Two people for the Pavilion and Marquee models

How many hours does it take to install the Solar Stand-ups?

1-2 hours

How many hours does it take to install the Solar Workstations?

1-2 hours

How many hours does it take to install the Solar Carousels?

2-4 hours

Who handles installation of the solar charging units?

Typically, the customer handles installation using a facilities department representative or a contractor. If the customer does not have the resources, Sunbolt can handle installation. Please speak with your Sunbolt representative.

Do the Solar Charging Stand-ups need to be assembled?

No. The Sprint and the Dash are delivered fully assembled.

Do the Solar Workstations need to be assembled?

No. Solar Workstations are delivered fully assembled.

Do the Solar Carousels need to be assembled?

Yes, the Solar Carousels require assembly which typically takes 2-4 hours per unit.

Is there a recommended minimum or standard size if I need to add a concrete foundation?

The specifications for each of our products includes dimensions for the footprint of the table and seating. These dimensions should be the minimum size of a site pad. In addition, consideration should be given to wheelchair access to the side of the product that provides ADA accessibility.

A typical sidewalk depth 4”-6” concrete pad should suffice; however, the specific site conditions of the underlying soil and local code requirements of the Authority Having Jurisdiction (AHJ) will dictate the necessary specs.

Weather

What is the snow-load capacity on the solar canopy?

Our solar canopies will sustain a significant amount of snow loading. If heavy accumulated snow persists for many days, it is recommended that the snow be cleared properly.

We have observed that much snow will simply slide off the “slippery” panels or through the perforations. Although there will be some PV absorption by the solar panels during a snowstorm, any significant accumulating snow can easily be swept off the panels with a broom.

What is the best way to clear the solar panels of snow?

Most of the snow slides off the “slippery” panels or through the perforations in the parasol. Any significant accumulating snow can easily be swept off the panels with a broom. (Please do not use any abrasive brooms or rakes as they could damage the solar panels.)

If the solar panels are covered in snow, will it still charge?

Although there will be some PV absorption by the solar panels during a snowstorm, any significant accumulating snow can easily be swept off the panels with a broom.

How do the Solar Stand-ups stand up to snowy conditions?

The Solar Stand-ups, as with all of our units, are able to withstand snowy conditions. A light dusting of snow has little impact on solar charging. Heavier snow reduces but does not completely eliminate solar charging. All of our solar canopies are slightly tilted so much snow will slide or melt away. Any significant accumulating snow can easily be swept off the panels with a broom.

How do the Solar Workstations stand up to snowy conditions?

The Solar Workstations, as with all of our units, are able to withstand snowy conditions. A light dusting of snow has little impact on solar charging. Heavier snow reduces but does not completely eliminate solar charging. All of our solar canopies are slightly tilted so much snow will slide or melt away. Any significant accumulating snow can easily be swept off the panels with a broom.

How do the Solar Carousels stand up to snowy conditions?

The Solar Carousels, as with all of our units, are able to withstand snowy conditions. A light dusting of snow has little impact on solar charging. Heavier snow reduces but does not completely eliminate solar charging. Most of the snow slides off the panels or through the perforations in the parasol. Any significant accumulating snow can easily be swept off the panels with a broom.

Security

What kind of security hardware do you use?

We use security hardware on all parts that are exposed on our solar units. Tables and benches can be anchored to the site.

Color Options

Can I choose a color for a Solar Stand-up Charging Station (Dash, Sprint)?

Not at this time. The Dash is Argento 305 and the Sprint is a Black powder coat.

Can I choose more than one color for a Solar Carousel?

Yes, you can choose multiple standard colors at no additional charge.

Can I choose a color for a Solar Carousel?

Yes. Please contact your Sunbolt representative for the color chart.

Can I choose more than one color for a Solar Workstation (CampusXL, Momentum, Velocity)?

One standard color is included in the price. If you choose to customize the workstation in two or more colors, there is an additional charge per unit for each additional color.

Can I choose a color for the Solar Workstations (CampusXL, Momentum, Velocity)?

Yes. You can choose a powder coat color. Please contact your Sunbolt representative for the color chart.